Question 1

Is PopPay really free?

Accepted Answer

Yes. PopPay is R0 forever and includes invoicing, EFT proof matching, automated payment follow-ups, and accountant review exports with no credit card or billing setup required.

Question 2

Which South African banks does PopPay support?

Accepted Answer

PopPay reconciles EFT payments from payment proofs, CSV statement imports, and payment links. Bank-login linking is no longer part of the product.

Question 3

How does PopPay match EFT payments to invoices?

Accepted Answer

PopPay uses the reference, amount, and customer history from proofs, statement imports, and payment records to match payments to outstanding invoices. You can confirm or override matches in seconds.

Question 4

Does PopPay help prepare tax invoices?

Accepted Answer

PopPay captures tax-invoice fields such as VAT registration numbers, supplier and recipient details, invoice number, date, and line items. Your accountant should review VAT treatment before filing.

Question 5

Can my customers pay invoices directly through PopPay?

Accepted Answer

Yes. Each invoice gets a public payment page where customers can use the available payment methods or upload proof of payment. They do not need a PopPay account.